West Virginia American Water Responding to Isolated Operational Impacts of Widespread Flooding

West Virginia American Water continues to respond to isolated operational impacts from severe flooding in parts of its service area. All water treatment facilities remain fully operational. Service has been restored to customers in the Joes Creek area of Boone County through a temporary water line installed at a washed-out river crossing, as well as to all but approximately 60 customers in the Winona area of Fayette County.

West Virginia American Water crews will work throughout the night to install a temporary water line to Crossings Mall in Elkview using the emergency access road being created by the Department of Highways. Workers are also working overnight to gain access and begin repairs to the flooded Elk River Road booster station, which is a critical facility in the overall restoration process for the Elkview and Clendenin areas.

Water tankers are available at the following locations. Customers should bring their own containers to fill:

• Frame Road in Elkview across from the Department of Highways garage (Kanawha County)
• Keeneys Creek Missionary Baptist Church in Winona (Fayette County)

Because West Virginia American Water lent its additional water tankers to the West Virginia Department of Homeland Security and Emergency Management to provide assistance to the flood-devastated communities of Richwood and Rainelle, the company procured additional tankers from its sister company in Pennsylvania. These resources should arrive overnight and will be available for deployment in Clendenin as areas become accessible. Updates on water tanker locations will be posted on the company’s website and Facebook page.

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