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West Virginia American Water and American Water Charitable Foundation Pledge $40,000 for Local COVID-19 Relief Efforts

Philanthropy West Virginia, American Red Cross, United Way and Mountaineer Food Bank among local organizations to receive financial support

CHARLESTON, W.Va. (May 6, 2020) – West Virginia American Water and the American Water Charitable Foundation are together pledging $40,000 to COVID-19 relief efforts throughout the company’s service area. West Virginia American Water has earmarked $15,000 of its annual charitable giving budget to COVID-19 response efforts, and the American Water Charitable Foundation has provided an additional $25,000 in financial relief for West Virginia nonprofits. As part of the total pledge, a $10,000 gift was made to Philanthropy West Virginia’s “Take 5 to Give 5” campaign for distribution among local nonprofits supporting COVID-19 emergency response efforts throughout West Virginia communities. Additionally, the company and Foundation have provided funding to the American Red Cross West Virginia Region, the Mountaineer Food Bank in Gassaway, the United Way of Central West Virginia, the United Way of the River Cities, the United Way of Southern West Virginia and Elk River Backpack Blessings.

“Now more than ever, we must all play a part in aiding, protecting and contributing to the health of our fellow West Virginians,” said West Virginia American Water President Robert Burton. “West Virginia American Water is here to support the communities we serve in good times and in bad, and we are grateful to these organizations, and many others, for the incredible work they are doing to care for people and save lives. We are all in this together, and we hope these funds can aid the countless residents that are being impacted by this public health emergency.”

West Virginia American Water will continue to assess needs of community organizations as COVID-19 response efforts continue. Non-profit organizations can request financial assistance by visiting the community support section of the company’s website. All applications will be reviewed on a first come, first served basis and evaluated based on the company’s charitable giving criteria.

In addition to its charitable donations, last month, West Virginia American Water was the first water utility in the state to suspend shut-offs for nonpayment and restore water service to previously discontinued residential customers. West Virginia American Water has also suspended late fees until further notice and is working with customers who are experiencing hardships, including offering the option to apply for payment programs and low income assistance.

About West Virginia American Water West Virginia American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water services to approximately 565,000 people. With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to more than 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

About the American Water Charitable Foundation The American Water Charitable Foundation is a 501(c)(3) nonprofit organization that provides a formal way to demonstrate the company’s ongoing commitment to being a good neighbor, citizen, and contributor to the communities where American Water and its employees live, work and operate. The Foundation helps support American Water employee-identified nonprofit endeavors. Connect with us: Facebook.com/wvamwater ● Twitter.com/wvamwater ● YouTube.com/wvamwater ● Instagram: @wvamwater

Media Contact:

Megan Hannah,

External Affairs Manager

Megan.Hannah@amwater.com

Office: (304) 340-2088

Mobile: (304) 380-8455

www.westvirginiaamwater.com